Shipping FAQs

Legal Compliance
Before placing an order, you must verify that all products comply with your country’s current regulations. Check your government’s official website for lists of controlled substances. We are not responsible for any legal consequences arising from prohibited purchases.

Country Restrictions

🚫 United States
• Strict NO SHIP policy for all Research Chemicals (RCs)
• Applies to all US citizens regardless of residence

🚫 United Kingdom
• Strict NO SHIP policy for all Research Chemicals (RCs)
• Applies to all UK citizens regardless of residence

🚫 China, Southeast Asia & Middle East
• All products prohibited from shipment

High-Risk Delivery Countries
We cannot guarantee delivery to:
• Finland, Norway, Sweden
• Estonia, Latvia, Lithuania
• Belgium, Switzerland

Recommendation for High-Risk Countries:
Place small test orders only

Customs Seizure Warning
If prohibited items are confiscated:
• No refunds will be issued
• No complaints will be processed
• You assume all legal/financial responsibility

Shipping Fees

Shipping costs vary by product and destination, ranging from €8 to €32. The exact fee is automatically calculated and displayed at checkout.

Delivery Times

EU Chemicals / Research Chemicals (RCs):
- Shipped twice per week
- Average delivery time: ~2 weeks
EU Medications:
- Dispatched within 48–72 hours after payment
- Average delivery time: ~1 week

Logistics

We partner with trusted couriers across Europe to ensure reliable delivery to your region.

Restricted Delivery Addresses

We do not ship to:

P.O. Boxes
DHL Pack Stations

Tracking Information

EU Chemicals / RCs:
- No tracking available
EU Medications:
- You’ll receive a tracking number via email once dispatched
- Note: Tracking updates may take 24–48 hours to appear